The same care and attention to all our customers, regardless of the scale of the project.

Terms, Conditions & Shipment

Steelcon Group LLC Structural Steel Fabrication pledges to offer its customers the highest quality structural steel material and fabrication services available.

Working with us

Steelcon Group LLC attends to all necessary considerations when working on a structural steel fabrication project. Those considerations include the wishes of our clients, the review and suggestions of our engineers, as well as compliance with all relevant laws and requirements with regard to structural steel products.

We ship to our client’s project site, granting the same care and attention to all our customers, regardless of the scale of the project.

Ordering

When ordering, please remember to always include blueprint CAD drawings, as well as full project specifications, clearly conveying the scope of the proposed project. This will help assure that you receive exactly what you require for your specific application, down to the last detail.

You can depend on the assistance of our knowledgeable sales staff who are always more than happy to provide professional guidance and assistance or answer any questions that you may have, from the very technical, to queries dealing with other aspects of your planned design.

For your convenience, you may submit your project order by any of the following:

Prices and acceptance

By placing an order with us, customers accept and agree to Steelcon Group LLC’s terms and conditions.

This may vary from time to time as steel material costs fluctuate with market conditions. The client will incur import and export logistic transportation and professional labor costs.

Shipping

Products are shipped, however, shipping and handling charges are not included in the contract estimate price of products and items, and are the sole responsibility of the buyer. Our shipping consultant will calculate the shipping and handling fees of your project site, and provide you with a complete price quote for your order.

Buyers should thoroughly inspect all items received for shipping damage before accepting delivery. All our products are inspected and tested with the greatest of care before shipment, to ensure customer satisfaction.

International payment terms

We accept wire transfers, as well as payments denominated in US dollars and Euros. All bank transfer charges incurred will be the full responsibility of the buyer.

Sales tax

All orders must have the appropriate sales tax added to the total invoice amount. The buyer is also responsible for paying all applicable sales tax charges on orders shipped to any state or any other country unless a valid sales tax exemption certificate is presented.

Company policy

Before our facility begins processing your order, you will have received a detailed estimated proposal, as well as full information regarding the processing of your project. These must be verified as correct by the buyer. Payment must be made in the full amount, according to the terms detailed in the contract, before we begin working on your project.

Further, the following also precedes any actual manufacturing:

  • Estimating the project proposal
  • Surveying and the job site visit
  • Consultation on the site project
  • Shop drawings and CAD details
  • Site insurance, permits and cranes
  • Transportation arrangements
  • Site management
  • Paint, sandblasting and galvanizing
  • Floor decking
  • Site welding
  • Extra pieces and hardware
  • Any other equipment necessary

Contract conditions

  • We do not submit anything before a signed contract.
  • After signing the contract, and fabrication has begun, any extra materials or details not included in the original proposal shall incur an additional charge.
  • After signing the contract, if a client cancels the order, the client is still responsible for payment of all material and labor costs cited in such contract.
  • Clients may not transfer the contract to a third party and the applicable terms and conditions are completely different.
  • The client must pay the full amount due before we will release any material to the site.

Secure data and privacy policy

Steelcon Group LLC Structural Steel Fabrication has taken a great deal of time to ensure that our relationship with you will be one of mutual benefit, trust, and growth. We wish for all of our clients to have an enjoyable experience dealing with us.

Our online practices, regarding all visitors to our website, as well as clients, are always based on respect for your privacy. No information is collected unless that information is provided by you, the user of the site. We utilize the latest in IT and other technology to secure our network.

Contact us

We hope that you enjoy dealing with us, and are completely satisfied in every way by our structural steel products. We always welcome comments or suggestions; such feedback allows us to continue to improve our services over time. Our clients’ ideas and opinions are valuable to us.

Steelcon Group LLC, New York, USA. International WhatsApp +1 (718) 415-2325, email info@steelfabricationusa.com.